Privacy Policy

Last updated: May 2026

Kraków Elite Football Tours ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard personal data when you visit www.krakowelitefootballtours.co.uk or contact us to enquire about our tour packages.

We operate in accordance with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.

1. Who We Are

Data controller: Kraków Elite Football Tours
Contact email: info@krakowelitefootballtours.co.uk

2. What Data We Collect

We may collect the following personal data:

• Name (first and last)
• Email address
• Club or organisation name
• Age group and squad size
• Preferred travel dates
• Tour duration preference
• Any additional information you include in your enquiry message

We also collect anonymous usage data via Google Analytics (only if you consent to cookies) — this includes pages visited, time on site, device type, and approximate geographic location (country/city level).

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiry and discuss your tour requirements
• Provide quotes and itinerary proposals
• Communicate with you throughout the booking process
• Improve our website and services (analytics data only)

We do not use your data for automated decision-making, profiling, or unsolicited marketing.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Legitimate interest — to respond to your enquiry and fulfil a potential contract for services
• Consent — for analytics cookies (you may withdraw consent at any time by clearing your browser cookies)

5. Cookies

We use cookies only if you give your consent via the banner on our website. The only cookie we use is Google Analytics (GA4), which helps us understand how visitors use our site. No personal information is shared with Google that could identify you individually.

You can withdraw cookie consent at any time by clearing your browser's local storage or cookies for this site.

6. How We Share Your Data

We do not sell, rent or share your personal data with third parties, except:

• Formspree — our enquiry form is processed by Formspree (formspree.io), which transmits your submission to our email inbox. Formspree is GDPR-compliant.
• Google Analytics — anonymous usage data only, and only with your cookie consent.

7. Data Retention

Enquiry data received by email is retained for up to 2 years, or until you ask us to delete it. We do not store form submissions in any database beyond our email inbox.

8. Your Rights

Under UK-GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please email us at info@krakowelitefootballtours.co.uk.

9. Security

All data transmitted to and from this website is encrypted via HTTPS. We take reasonable steps to protect your data, though no internet transmission is completely secure.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at: info@krakowelitefootballtours.co.uk